Privacy Policy – The Teal Umbrella Family Dental Healthcare, Ottawa
At The Teal Umbrella Family Dental Healthcare, we value your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information. Whether you visit our clinic or engage with our website, we are committed to handling your data responsibly and securely.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
To deliver quality dental care and customer service, we collect various types of information:
a. Personal Details
We may gather personal information such as:
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Full name
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Contact information (phone number, email address, mailing address)
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Insurance details
b. Health and Dental Records
As part of your dental care, we collect medical history and treatment information. This information helps us provide safe and effective care.
c. Website and Device Data
When you visit our website, we automatically collect:
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IP address
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Browser type
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Device identifiers
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Pages visited and time spent
We may also use cookies to enhance your browsing experience.
2. Purpose of Information Collection
The data we collect is used for purposes such as:
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Booking and managing appointments
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Communicating updates and reminders
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Processing insurance claims
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Personalizing treatment plans
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Improving website functionality and services
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Fulfilling legal or regulatory obligations
3. How We Safeguard Your Information
We take privacy and data security seriously. Our protective measures include:
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Encrypted databases
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Secure servers
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Controlled access to records
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Staff confidentiality training
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Regular system reviews and updates
These steps help ensure that your personal information is not lost, misused, or accessed without authorization.
4. Information Sharing
We do not sell or rent your personal data. Information may be shared under the following circumstances:
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With service providers assisting with our operations (e.g., software, communication tools)
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With healthcare providers or insurance companies, if required for treatment or reimbursement
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If required by law or a legal proceeding
Any third parties we work with must follow strict confidentiality guidelines.
5. Your Rights
You have rights regarding the information you share with us:
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Access: Request a copy of your data
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Correction: Ask us to fix any inaccuracies
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Withdraw Consent: Limit how your data is used
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Deletion: Request the removal of your data where appropriate
To exercise these rights, contact us directly using the information at the bottom of this page.
6. Third-Party Websites
Our website may link to external pages. This Privacy Policy does not cover those websites, and we are not responsible for their content or practices. Please review their privacy terms separately.
7. Updates to This Policy
We may revise this Privacy Policy periodically to reflect legal requirements or operational changes. When updates are made, we will update the “Last Updated” date.
Last Updated: May 2025
By continuing to use our services after changes are posted, you accept the revised Privacy Policy.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The Teal Umbrella Family Dental Healthcare
???? 200-1580 Merivale Rd., Ottawa, ON K2G 4B5
???? (613) 224-1391
???? info@thetealumbrella.ca
???? www.thetealumbrella.ca
This Privacy Policy outlines how The Teal Umbrella Family Dental Healthcare in Ottawa collects, uses, and protects your personal information. Whether you’re visiting our clinic or browsing our website, we prioritize the confidentiality and security of your data. We collect only the necessary details to provide high-quality dental care and service, and we do not sell or misuse your information. Learn about your rights, our data protection measures, and how we manage third-party interactions. By continuing to use our services, you agree to this policy. For questions, contact our dental team directly—we’re here to help.